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Receptionists’ role in new approaches to consultations in primary care: a focused ethnographic study

BACKGROUND: The receptionist is pivotal to the smooth running of general practice in the UK, communicating with patients and booking appointments. AIM: The authors aimed to explore the role of the receptionist in the implementation of new approaches to consultations in primary care. DESIGN AND SETTI...

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Detalles Bibliográficos
Autores principales:	Brant, Heather Dawn, Atherton, Helen, Bikker, Annemieke, Porqueddu, Tania, Salisbury, Chris, McKinstry, Brian, Campbell, John, Gibson, Andy, Ziebland, Sue
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Royal College of General Practitioners 2018
Materias:	Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6014429/ https://www.ncbi.nlm.nih.gov/pubmed/29866710 http://dx.doi.org/10.3399/bjgp18X697505

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