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Archetypes of Service Innovation: Implications for Value Cocreation
Service innovation is a key source of competitive differentiation across firms and markets. Despite growing attention from practitioners and academics alike, systematic scholarly inquiry into service innovation’s diverse theoretical foundations has to date been limited. This article explores differe...
Autores principales: | Helkkula, Anu, Kowalkowski, Christian, Tronvoll, Bård |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6041742/ https://www.ncbi.nlm.nih.gov/pubmed/30034213 http://dx.doi.org/10.1177/1094670517746776 |
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