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Traumatic journeys; understanding the rhetoric of patients’ complaints

BACKGROUND: Research on patients’ complaints about healthcare has tended to focus on the typology of complaints and complainants to homogenise complaints and better understand safety implications. Nonetheless, complaints speak to a broader spectrum of harm and suffering that go beyond formal adverse...

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Detalles Bibliográficos
Autores principales: McCreaddie, May, Benwell, Bethan, Gritti, Alice
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6048830/
https://www.ncbi.nlm.nih.gov/pubmed/30012119
http://dx.doi.org/10.1186/s12913-018-3339-8