Novel Ideas and Team Approach to Improve Outpatient Diabetes Control in a Large Hospital System

IN BRIEF “Quality Improvement Success Stories” are published by the American Diabetes Association in collaboration with the American College of Physicians, Inc. (ACP), and the National Diabetes Education Program. This series is intended to highlight best practices and strategies from programs and clinics that have successfully improved the quality of care for people with diabetes or related conditions. Each article in the series is reviewed and follows a standard format developed by the editors of Clinical Diabetes. The following article describes an initiative aimed at reducing the percentage of patients with an A1C >9% in outpatient settings within a large Pennsylvania health care system.