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When Everyone Wins? Exploring Employee and Customer Preferences for No-Haggle Pricing

The organizational importance for interactions between frontline employees and customers has been examined in relation to dimensions such as climate or culture. In this article, we highlight the importance of pricing strategies – typically studied in relation to consumer preferences – for frontline...

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Detalles Bibliográficos
Autores principales: Kniffin, Kevin M., Reeves-Ellington, Richard, Wilson, David S.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6136271/
https://www.ncbi.nlm.nih.gov/pubmed/30237775
http://dx.doi.org/10.3389/fpsyg.2018.01555