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When Everyone Wins? Exploring Employee and Customer Preferences for No-Haggle Pricing
The organizational importance for interactions between frontline employees and customers has been examined in relation to dimensions such as climate or culture. In this article, we highlight the importance of pricing strategies – typically studied in relation to consumer preferences – for frontline...
Autores principales: | Kniffin, Kevin M., Reeves-Ellington, Richard, Wilson, David S. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6136271/ https://www.ncbi.nlm.nih.gov/pubmed/30237775 http://dx.doi.org/10.3389/fpsyg.2018.01555 |
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