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Understanding the Role of Mobile Internet-Based Health Services on Patient Satisfaction and Word-of-Mouth
With the rapid advancement of Web 2.0 technologies, Internet medicine, and mobile healthcare, the influence of the use of patient-oriented Mobile Internet-based Health Services (MIHS) on patient satisfaction and the electronic word-of-mouth (WOM) of health service agencies is becoming the focus of t...
Autores principales: | Gu, Dongxiao, Yang, Xuejie, Li, Xingguo, Jain, Hemant K., Liang, Changyong |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2018
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6164192/ https://www.ncbi.nlm.nih.gov/pubmed/30201921 http://dx.doi.org/10.3390/ijerph15091972 |
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