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A stepped wedge cluster randomised trial of nurse-delivered Teach-Back in a consumer telehealth service

OBJECTIVE: To evaluate the impact of Teach-Back on communication quality in a national telephone-based telehealth service, for callers varying in health literacy. DESIGN: Cross-sectional stepped wedge cluster randomised trial with continuous recruitment, short (fixed) exposure and blinded outcome as...

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Detalles Bibliográficos
Autores principales: Morony, Suzanne, Weir, Kristie R., Bell, Katy J. L., Biggs, Janice, Duncan, Gregory, Nutbeam, Don, McCaffery, Kirsten J.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2018
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6209310/
https://www.ncbi.nlm.nih.gov/pubmed/30379942
http://dx.doi.org/10.1371/journal.pone.0206473