Comparison of complaints to the intensive care units and those to the general wards: an analysis using the Healthcare Complaint Analysis Tool in an academic medical center in Taiwan

BACKGROUND: The management of complaints in the setting of intensive care may provide opportunities to understand patient and family experiences and needs. However, there are limited reports on the structured application of complaint analysis tools and comparisons between healthcare complaints in th...

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Detalles Bibliográficos
Autores principales: Jerng, Jih-Shuin, Huang, Szu-Fen, Yu, Hsin-Yu, Chan, Yi-Chun, Liang, Huang-Ju, Liang, Huey-Wen, Sun, Jui-Sheng
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2018
Materias:
Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6282256/
https://www.ncbi.nlm.nih.gov/pubmed/30522508
http://dx.doi.org/10.1186/s13054-018-2271-y

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