Cognitive Errors and Risks Associated with Provider Handoffs

The emergency department is a challenging environment to practice medicine, primarily due to the pace and logistics of practicing emergency medicine. Cognitive errors and provider handoffs can lead to poor patient outcomes. By acknowledging and addressing cognitive errors, including premature closure, anchoring, and diagnosis momentum, we can potentially improve patient care. Additionally, by completing thorough, yet efficient sign-outs, as per The American College of Emergency Physicians' (ACEP) “Safer Sign Out Protocol,” the chances of a poor outcome are further reduced. Below, a case of “migraine headache” is presented, highlighting cognitive errors and the risks associated with provider hand-offs in the emergency department.