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Improving Employee Voice About Transgressive or Disruptive Behavior: A Case Study

PURPOSE: Employee voice plays an important role in organizational intelligence about patient safety hazards and other influences on quality of patient care. The authors report a case study of an academic medical center that aimed to understand barriers to voice and make improvements in identifying a...

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Detalles Bibliográficos
Autores principales: Dixon-Woods, Mary, Campbell, Anne, Martin, Graham, Willars, Janet, Tarrant, Carolyn, Aveling, Emma-Louise, Sutcliffe, Kathleen, Clements, Janice, Carlstrom, Michelle, Pronovost, Peter
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Published for the Association of American Medical Colleges by Lippincott Williams & Wilkins 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6330059/
https://www.ncbi.nlm.nih.gov/pubmed/30211753
http://dx.doi.org/10.1097/ACM.0000000000002447