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Improving Employee Voice About Transgressive or Disruptive Behavior: A Case Study
PURPOSE: Employee voice plays an important role in organizational intelligence about patient safety hazards and other influences on quality of patient care. The authors report a case study of an academic medical center that aimed to understand barriers to voice and make improvements in identifying a...
Autores principales: | Dixon-Woods, Mary, Campbell, Anne, Martin, Graham, Willars, Janet, Tarrant, Carolyn, Aveling, Emma-Louise, Sutcliffe, Kathleen, Clements, Janice, Carlstrom, Michelle, Pronovost, Peter |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Published for the Association of American Medical Colleges by Lippincott Williams & Wilkins
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6330059/ https://www.ncbi.nlm.nih.gov/pubmed/30211753 http://dx.doi.org/10.1097/ACM.0000000000002447 |
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