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What do patients really want? An in-depth examination of patient experience in four Australian hospitals

BACKGROUND: Patient satisfaction is an important outcome measure guiding quality improvement in the healthcare setting while the patient-centred care movement places increasing importance on patient engagement in clinical decision-making. However, the concept of patient satisfaction is not clearly d...

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Detalles Bibliográficos
Autores principales: Rapport, F., Hibbert, P., Baysari, M., Long, J. C., Seah, R., Zheng, W. Y., Jones, C., Preece, K., Braithwaite, J.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6332615/
https://www.ncbi.nlm.nih.gov/pubmed/30646962
http://dx.doi.org/10.1186/s12913-019-3881-z