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Understanding Patient Experience: A Course for Residents
INTRODUCTION: A 4-hour curriculum was developed to provide residents with information about the concepts of patient satisfaction and experience. The course focuses on the competencies of professionalism and interpersonal and communication skills. It is designed to allow participants to reflect on cu...
Autor principal: | Niedermier, Julie |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Association of American Medical Colleges
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6342057/ https://www.ncbi.nlm.nih.gov/pubmed/30800760 http://dx.doi.org/10.15766/mep_2374-8265.10558 |
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