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(Dis)Incentivizing Patient Satisfaction Metrics: The Unintended Consequences of Institutional Bias
Background: Patient satisfaction surveys as a metric for quality-based financial incentives carry a risk of bias toward women and underrepresented physicians. Previous assessments in our department of medicine found that most women faculty were rated in the bottom quartile of patient satisfaction sc...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Mary Ann Liebert, Inc., publishers
2019
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6363594/ https://www.ncbi.nlm.nih.gov/pubmed/30729230 http://dx.doi.org/10.1089/heq.2018.0065 |