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The data on the quality of services, satisfaction, psychological commitment and oral advertising in clinical centers in Kermanshah
These data were acquired to investigate the relationship between quality of services with satisfaction, psychological commitment and oral advertising among patients in selected clinical centers of Kermanshah University of Medical Sciences. A total of 420 patients referring to the health centers were...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6369331/ https://www.ncbi.nlm.nih.gov/pubmed/30788400 http://dx.doi.org/10.1016/j.dib.2019.01.036 |
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author | Safari, Yahya Mohammadi Cheshmeh-Kaboodi, Asma Yousefi, Bahram |
author_facet | Safari, Yahya Mohammadi Cheshmeh-Kaboodi, Asma Yousefi, Bahram |
author_sort | Safari, Yahya |
collection | PubMed |
description | These data were acquired to investigate the relationship between quality of services with satisfaction, psychological commitment and oral advertising among patients in selected clinical centers of Kermanshah University of Medical Sciences. A total of 420 patients referring to the health centers were agreed to participate, and 201 patients were selected finally using a simple random sampling. Data were collected by multiple questionnaires, including quality of service, satisfaction, psychological commitment and oral promotion. In order to check the reliability of questionnaires, Chronbach׳s alpha coefficients were calculated using 50 patients. Structural Equation Modeling was used to determine the relationship between quality of services with satisfaction, psychological commitment and oral advertising. |
format | Online Article Text |
id | pubmed-6369331 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2019 |
publisher | Elsevier |
record_format | MEDLINE/PubMed |
spelling | pubmed-63693312019-02-20 The data on the quality of services, satisfaction, psychological commitment and oral advertising in clinical centers in Kermanshah Safari, Yahya Mohammadi Cheshmeh-Kaboodi, Asma Yousefi, Bahram Data Brief Psychology These data were acquired to investigate the relationship between quality of services with satisfaction, psychological commitment and oral advertising among patients in selected clinical centers of Kermanshah University of Medical Sciences. A total of 420 patients referring to the health centers were agreed to participate, and 201 patients were selected finally using a simple random sampling. Data were collected by multiple questionnaires, including quality of service, satisfaction, psychological commitment and oral promotion. In order to check the reliability of questionnaires, Chronbach׳s alpha coefficients were calculated using 50 patients. Structural Equation Modeling was used to determine the relationship between quality of services with satisfaction, psychological commitment and oral advertising. Elsevier 2019-01-19 /pmc/articles/PMC6369331/ /pubmed/30788400 http://dx.doi.org/10.1016/j.dib.2019.01.036 Text en © 2019 Published by Elsevier Inc. http://creativecommons.org/licenses/by-nc-nd/4.0/ This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). |
spellingShingle | Psychology Safari, Yahya Mohammadi Cheshmeh-Kaboodi, Asma Yousefi, Bahram The data on the quality of services, satisfaction, psychological commitment and oral advertising in clinical centers in Kermanshah |
title | The data on the quality of services, satisfaction, psychological commitment and oral advertising in clinical centers in Kermanshah |
title_full | The data on the quality of services, satisfaction, psychological commitment and oral advertising in clinical centers in Kermanshah |
title_fullStr | The data on the quality of services, satisfaction, psychological commitment and oral advertising in clinical centers in Kermanshah |
title_full_unstemmed | The data on the quality of services, satisfaction, psychological commitment and oral advertising in clinical centers in Kermanshah |
title_short | The data on the quality of services, satisfaction, psychological commitment and oral advertising in clinical centers in Kermanshah |
title_sort | data on the quality of services, satisfaction, psychological commitment and oral advertising in clinical centers in kermanshah |
topic | Psychology |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6369331/ https://www.ncbi.nlm.nih.gov/pubmed/30788400 http://dx.doi.org/10.1016/j.dib.2019.01.036 |
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