Psychological Artificial Intelligence Service, Tess: Delivering On-demand Support to Patients and Their Caregivers: Technical Report

This technical report highlights how one mental health chatbot, or psychological artificial intelligence service named Tess, has been customized to deliver on-demand support for caregiving professionals, patients, and family caregivers at a non-profit organization. This low-cost, user friendly, and...

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Detalles Bibliográficos
Autores principales: Joerin, Angela, Rauws, Michiel, Ackerman, Mary Lou
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Cureus 2019
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6438682/
https://www.ncbi.nlm.nih.gov/pubmed/30956924
http://dx.doi.org/10.7759/cureus.3972
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author Joerin, Angela
Rauws, Michiel
Ackerman, Mary Lou
author_facet Joerin, Angela
Rauws, Michiel
Ackerman, Mary Lou
author_sort Joerin, Angela
collection PubMed
description This technical report highlights how one mental health chatbot, or psychological artificial intelligence service named Tess, has been customized to deliver on-demand support for caregiving professionals, patients, and family caregivers at a non-profit organization. This low-cost, user friendly, and highly customizable service allows emotional support to be scaled to thousands of people at a single time. The following report describes the phased approach to implementing Tess in order to reach staff, caregivers, and patients across Canada and the United States.
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spelling pubmed-64386822019-04-05 Psychological Artificial Intelligence Service, Tess: Delivering On-demand Support to Patients and Their Caregivers: Technical Report Joerin, Angela Rauws, Michiel Ackerman, Mary Lou Cureus Psychology This technical report highlights how one mental health chatbot, or psychological artificial intelligence service named Tess, has been customized to deliver on-demand support for caregiving professionals, patients, and family caregivers at a non-profit organization. This low-cost, user friendly, and highly customizable service allows emotional support to be scaled to thousands of people at a single time. The following report describes the phased approach to implementing Tess in order to reach staff, caregivers, and patients across Canada and the United States. Cureus 2019-01-28 /pmc/articles/PMC6438682/ /pubmed/30956924 http://dx.doi.org/10.7759/cureus.3972 Text en Copyright © 2019, Joerin et al. http://creativecommons.org/licenses/by/3.0/ This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Psychology
Joerin, Angela
Rauws, Michiel
Ackerman, Mary Lou
Psychological Artificial Intelligence Service, Tess: Delivering On-demand Support to Patients and Their Caregivers: Technical Report
title Psychological Artificial Intelligence Service, Tess: Delivering On-demand Support to Patients and Their Caregivers: Technical Report
title_full Psychological Artificial Intelligence Service, Tess: Delivering On-demand Support to Patients and Their Caregivers: Technical Report
title_fullStr Psychological Artificial Intelligence Service, Tess: Delivering On-demand Support to Patients and Their Caregivers: Technical Report
title_full_unstemmed Psychological Artificial Intelligence Service, Tess: Delivering On-demand Support to Patients and Their Caregivers: Technical Report
title_short Psychological Artificial Intelligence Service, Tess: Delivering On-demand Support to Patients and Their Caregivers: Technical Report
title_sort psychological artificial intelligence service, tess: delivering on-demand support to patients and their caregivers: technical report
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6438682/
https://www.ncbi.nlm.nih.gov/pubmed/30956924
http://dx.doi.org/10.7759/cureus.3972
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