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Cognitive biases resulting from the representativeness heuristic in operations management: an experimental investigation
PURPOSE: Operations managers are subjected to various cognitive biases, which may lead them to make less optimal decisions as suggested by the normative models. In their seminal work, Tversky and Kahneman introduced three heuristics based on which people make decisions: representativeness, availabil...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Dove Medical Press
2019
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6462158/ https://www.ncbi.nlm.nih.gov/pubmed/31040729 http://dx.doi.org/10.2147/PRBM.S193092 |