Cargando…

Staff perspectives of a model of access and triage for reducing waiting time in ambulatory services: a qualitative study

BACKGROUND: Specific Timely Appointments for Triage (STAT) is an intervention designed to reduce waiting time in community outpatient health services, shown to be effective in a large stepped wedge cluster randomised controlled trial. STAT combines initial strategies to reduce existing wait lists wi...

Descripción completa

Detalles Bibliográficos
Autores principales:	Harding, Katherine E., Snowdon, David A., Lewis, Annie K., Leggat, Sandra G., Kent, Bridie, Watts, Jennifer J., Taylor, Nicholas F.
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2019
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6500050/ https://www.ncbi.nlm.nih.gov/pubmed/31053118 http://dx.doi.org/10.1186/s12913-019-4123-0

Ejemplares similares

A model of access combining triage with initial management reduced waiting time for community outpatient services: a stepped wedge cluster randomised controlled trial
por: Harding, Katherine E., et al.
Publicado: (2018)

Return on investment of a model of access combining triage with initial management: an economic analysis
por: Snowdon, David A, et al.
Publicado: (2021)

Sustainable waiting time reductions after introducing the STAT model for access and triage: 12-month follow up of a stepped wedge cluster randomised controlled trial
por: Harding, Katherine E., et al.
Publicado: (2020)

A Multi-Faceted Strategy for Evidence Translation Reduces Healthcare Waiting Time: A Mixed Methods Study Using the RE-AIM Framework
por: Harding, Katherine E., et al.
Publicado: (2021)

An innovative model of access and triage to reduce waiting in an outpatient epilepsy clinic: an intervention study
por: Lewis, Annie K., et al.
Publicado: (2023)

Reducing wait time from referral to first visit for community outpatient services may contribute to better health outcomes: a systematic review
por: Lewis, Annie K., et al.
Publicado: (2018)

Improving access for community health and sub-acute outpatient services: protocol for a stepped wedge cluster randomised controlled trial
por: Harding, Katherine E., et al.
Publicado: (2016)

Specific timely appointments for triage to reduce wait times in a medical outpatient clinic: protocol of a pre-post study with process evaluation
por: Lewis, Annie K., et al.
Publicado: (2019)

Service redesign interventions to reduce waiting time for paediatric rehabilitation and therapy services: A systematic review of the literature
por: Harding, Katherine E., et al.
Publicado: (2022)

Waiting for Triage: Unmeasured Time in Patient Flow
por: Houston, Christopher, et al.
Publicado: (2015)

Improving the wait time to triage at the emergency department
por: Shen, Yuzeng, et al.
Publicado: (2020)

Telephone-triage services do not lead to an increased wait time for assessment of gonorrhoea in symptomatic patients
por: Jasper, William, et al.
Publicado: (2021)

Impact of value added services on patient waiting time at the ambulatory pharmacy Queen Elizabeth Hospital
por: Loh, Benjamin C., et al.
Publicado: (2017)

Triage effect on wait time of receiving treatment services and patients satisfaction in the emergency department: Example from Iran
por: Khankeh, Hamid-Reza, et al.
Publicado: (2013)

Staff perspectives of barriers to women accessing birthing services in Nepal: a qualitative study
por: Milne, Lesley, et al.
Publicado: (2015)

Waiting times in the ambulatory sector - the case of chronically Ill patients
por: Sundmacher, Leonie, et al.
Publicado: (2013)

The Impact of a New Triage and Booking System on Renal Clinic Wait Times
por: Poyah, Penelope S., et al.
Publicado: (2020)

Barriers and enablers to accessing support services offered by staff wellbeing hubs: A qualitative study
por: Keyworth, Chris, et al.
Publicado: (2022)

Problem severity and waiting times for young people accessing mental health services
por: Edbrooke-Childs, Julian, et al.
Publicado: (2020)

Triage of referrals in a child and adolescent mental health service in Qatar: reducing waiting times and promoting needs-based prioritisation
por: Khan, Yasser Saeed, et al.
Publicado: (2021)

Ambulatory health service users' experience of waiting time and expenditure and factors associated with the perception of low quality of care in Mexico
por: Sauceda-Valenzuela, Alma Lucila, et al.
Publicado: (2010)

Using the South African Triage Scale for prehospital triage: a qualitative study
por: Dixon, Julia, et al.
Publicado: (2021)

Responsibility-Evading Performance: The Experiences of Healthcare Staff about Triage in Emergency Departments: A Qualitative Study
por: Sherafat, Asghar, et al.
Publicado: (2019)

Waiting Times in Emergency Department After Using the Emergency Severity Index Triage Tool
por: Mahmoodian, Farzad, et al.
Publicado: (2014)

NO WAIT: new organised well-adapted immediate triage: a lean improvement project
por: Elkholi, Ahmed, et al.
Publicado: (2021)

Review of referrals reveal the impact of referral content on the triage and management of ophthalmology wait lists
por: Khou, Vincent, et al.
Publicado: (2021)

The burden of waiting to access pain clinic services: perceptions and experiences of patients with rheumatic conditions
por: Deslauriers, Simon, et al.
Publicado: (2021)

Involuntary ambulatory triage during the COVID-19 pandemic – A neurosurgical perspective
por: Krenzlin, Harald, et al.
Publicado: (2020)

Can 24 h of ambulatory ECG be used to triage patients to extended monitoring?
por: Johnson, Linda S., et al.
Publicado: (2023)

Hospital Staff Report It Is Not Burnout, but a Normal Stress Reaction to an Uncongenial Work Environment: Findings from a Qualitative Study
por: Kendrick, Madeleine, et al.
Publicado: (2020)

The shadows of waiting and care: on discourses of waiting in the history of the British National Health Service.
por: Bar-Haim, Shaul, et al.
Publicado: (2023)

Factors influencing women’s access to the maternity waiting home in rural Southwest Ethiopia: a qualitative exploration
por: Kebede, Kindie Mitiku, et al.
Publicado: (2020)

Five Level Triage vs. Four Level Triage in a Quaternary Emergency Department: National Analysis on Waiting Time, Validity, and Crowding—The CREONTE (Crowding and RE-Organization National TriagE) Study Group
por: Savioli, Gabriele, et al.
Publicado: (2023)

Patients’ time perception in the waiting room of an ambulatory emergency unit: a cross-sectional study
por: Spechbach, Hervé, et al.
Publicado: (2019)

Does clinical supervision of healthcare professionals improve effectiveness of care and patient experience? A systematic review
por: Snowdon, David A., et al.
Publicado: (2017)

A service evaluation of e-triage in the osteoporosis outpatient clinic—an effective tool to improve patient access?
por: Lindsay, John R., et al.
Publicado: (2020)

Open access as an intervention to improve outpatient waiting list
por: Zotti, N, et al.
Publicado: (2023)

Implementing street triage: a qualitative study of collaboration between police and mental health services
por: Horspool, Kimberley, et al.
Publicado: (2016)

Olfactory Cues of Restaurant Wait Staff Modulate Patrons’ Dining Experiences and Behavior
por: Singh, Asmita, et al.
Publicado: (2019)

The role of triage to reduce waiting times in primary health care facilities in the North West province of South Africa
por: Swart, Anna-Therese, et al.
Publicado: (2018)

Cannot write session to /tmp/vufind_sessions/sess_rq93hq0g4corlue0l477a18dvt