A mixed-method exploration into the experience of members of the FAO/WHO International Food Safety Authorities Network (INFOSAN): study protocol

INTRODUCTION: The International Food Safety Authorities Network (INFOSAN) is a global network of national food safety authorities from 188 countries, managed jointly by the Food and Agriculture Organization of the United Nations (FAO) and the World Health Organization (WHO), which facilitates the rapid exchange of information during food safety related events. The proposed research will interrogate INFOSAN in order to describe and explore the experiences of members and better understand the role of the network in mitigating the burden of foodborne illness around the world. METHODS: Examined through a community of practice lens, a three-phase research design will combine quantitative and qualitative methods (including website analytics in phase 1, online survey administration in phase 2 and semistructured interviews in phase 3) to elicit a broad and deep understanding of the network operation and member experiences. ANALYSIS: In phases 1 and 2, quantitative data collected from the INFOSAN Community website and the online questionnaires will be analysed using descriptive summary statistics. In phase 3, interpretative phenomenological analysis will be used to engage in a dialogue with study participants to explore and describe their lived experiences regarding participation in activities related to INFOSAN. An important aspect of the overall analysis will be triangulation of the information collected from each phase, including quantitative indicators and qualitative value stories, in order to provide a robust understanding of member experience. ETHICS AND DISSEMINATION: This study has undergone ethical review and has received approval from Lancaster University’s Faculty of Health and Medicine Research Ethics Committee, as well as the ethics review committee of the WHO. Findings from the study will be disseminated as a PhD thesis submitted to Lancaster University. In addition, results of the research shall be submitted for publication to relevant academic or professional conferences and journals or other media, including books or websites.