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Patient experience feedback in UK hospitals: What types are available and what are their potential roles in quality improvement (QI)?

BACKGROUND & OBJECTIVES: The comparative uses of different types of patient experience (PE) feedback as data within quality improvement (QI) are poorly understood. This paper reviews what types are currently available and categorizes them by their characteristics in order to better understand th...

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Detalles Bibliográficos
Autores principales: Marsh, Claire, Peacock, Rosemary, Sheard, Laura, Hughes, Lesley, Lawton, Rebecca
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6543142/
https://www.ncbi.nlm.nih.gov/pubmed/31016863
http://dx.doi.org/10.1111/hex.12885