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Patient experience feedback in UK hospitals: What types are available and what are their potential roles in quality improvement (QI)?
BACKGROUND & OBJECTIVES: The comparative uses of different types of patient experience (PE) feedback as data within quality improvement (QI) are poorly understood. This paper reviews what types are currently available and categorizes them by their characteristics in order to better understand th...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
John Wiley and Sons Inc.
2019
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6543142/ https://www.ncbi.nlm.nih.gov/pubmed/31016863 http://dx.doi.org/10.1111/hex.12885 |