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Using Always Events to derive patient-centred quality improvement priorities in a specialist primary care service providing care to a homeless population
BACKGROUND: ‘Always Events’ (AE) is a validated quality improvement (QI) method where patients, and/or carers, are asked what is so important that it should ‘always’ happen when they interact with healthcare services. Answers that meet defined criteria can be used to direct patient-centred QI activi...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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BMJ Publishing Group
2019
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6567940/ https://www.ncbi.nlm.nih.gov/pubmed/31259272 http://dx.doi.org/10.1136/bmjoq-2018-000507 |