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Framing Bias in the Interpretation of Quality Improvement Data: Evidence From an Experiment

Background: A growing body of public management literature sheds light on potential shortcomings to quality improvement (QI) and performance management efforts. These challenges stem from heuristics individuals use when interpreting data. Evidence from studies of citizens suggests that individuals’...

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Detalles Bibliográficos
Autor principal: Ballard, Andrew
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Kerman University of Medical Sciences 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6571496/
https://www.ncbi.nlm.nih.gov/pubmed/31204447
http://dx.doi.org/10.15171/ijhpm.2019.08