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Framing Bias in the Interpretation of Quality Improvement Data: Evidence From an Experiment
Background: A growing body of public management literature sheds light on potential shortcomings to quality improvement (QI) and performance management efforts. These challenges stem from heuristics individuals use when interpreting data. Evidence from studies of citizens suggests that individuals’...
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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Kerman University of Medical Sciences
2019
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6571496/ https://www.ncbi.nlm.nih.gov/pubmed/31204447 http://dx.doi.org/10.15171/ijhpm.2019.08 |