Developing a Strategy for the Improvement in Patient Experience in a Canadian Academic Department of Surgery

Patient experience (PE) is recognized as a key component in the quality of health-care delivery. Public reporting of hospital, division, and physician-specific PE results has added to the momentum of adopting strategies to augment this metric of care. The Ottawa Hospital embarked on a journey to imp...

Descripción completa

Detalles Bibliográficos
Autores principales: Luo, Lindy, Forster, Alan J, Gartke, Kathleen, Trickett, John, Rubens, Fraser D
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2018
Materias:
Feature
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6572925/
https://www.ncbi.nlm.nih.gov/pubmed/31236446
http://dx.doi.org/10.1177/2374373518774399

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6572925/
https://www.ncbi.nlm.nih.gov/pubmed/31236446
http://dx.doi.org/10.1177/2374373518774399

Ejemplares similares