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Validation of a tool to assess patient satisfaction, waiting times, healthcare utilization, and cost
AIM: Patients’ experience of the quality of care received throughout their continuum of care can be used to direct quality improvement efforts in areas where they are most needed. This study aims to establish validity and reliability of the Healthcare Access and Patient Satisfaction Questionnaire (H...
Autores principales: | Eubank, Breda H., Lafave, Mark R., Mohtadi, Nicholas G., Sheps, David M., Wiley, J. Preston |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Cambridge University Press
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6598225/ https://www.ncbi.nlm.nih.gov/pubmed/32799991 http://dx.doi.org/10.1017/S1463423619000094 |
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