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Association of waiting and consultation time with patient satisfaction: secondary-data analysis of a national survey in Peruvian ambulatory care facilities
BACKGROUND: Research suggested that waiting time and consultation time are associated with overall patient satisfaction concerning health services. However, there is a lack of information regarding this subject in Latin American countries, where particular aspects of health systems and population ch...
Autores principales: | Alarcon-Ruiz, Christoper A., Heredia, Paula, Taype-Rondan, Alvaro |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6604432/ https://www.ncbi.nlm.nih.gov/pubmed/31262280 http://dx.doi.org/10.1186/s12913-019-4288-6 |
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