Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?

The present study focuses on the dark side of impression management (IM) and proposes that IM tactics (ingratiation, exemplification, and their interaction) positively affect workload through the mechanism of compulsory citizenship behavior (CCB). We tested our hypotheses with data from 298 employee...

Descripción completa

Detalles Bibliográficos
Autores principales: Liu, Fang, Chow, Irene H., Huang, Man
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2019
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6676995/
https://www.ncbi.nlm.nih.gov/pubmed/31402890
http://dx.doi.org/10.3389/fpsyg.2019.01726
Descripción
Sumario:The present study focuses on the dark side of impression management (IM) and proposes that IM tactics (ingratiation, exemplification, and their interaction) positively affect workload through the mechanism of compulsory citizenship behavior (CCB). We tested our hypotheses with data from 298 employees in China. Results revealed that ingratiation, exemplification, and their interaction, were positively related to workload, and CCB played a mediating role in all these relationships. We discussed the theoretical and practical implications of this study.

Ejemplares similares