Cargando…

Development and Validation of a Pioneer Scale on Service Leadership Behavior in the Service Economies

In response to the severe lack of leadership assessment tools in the Chinese context, the Service Leadership Behavior Scale was developed based on the Service Leadership Model proposed by Po Chung, the co-founder of DHL International. Utilizing responses from 4,486 Hong Kong undergraduates, this pap...

Descripción completa

Detalles Bibliográficos
Autores principales:	Shek, Daniel T. L., Dou, Diya, Ma, Lawrence K.
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Frontiers Media S.A. 2019
Materias:	Psychology
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6687842/ https://www.ncbi.nlm.nih.gov/pubmed/31428022 http://dx.doi.org/10.3389/fpsyg.2019.01770

Ejemplares similares

Self-leadership as an attribute of service leadership: Its relationship to well-being among university students in Hong Kong
por: Shek, Daniel T. L., et al.
Publicado: (2023)

Psychometric Properties of the Service Leadership Attitude Scale in Hong Kong
por: Shek, Daniel T. L., et al.
Publicado: (2019)

Law abidance leadership education for university students in Hong Kong: Post-lecture evaluation
por: Shek, Daniel T. L., et al.
Publicado: (2022)

Development and validation of the adaptive leadership behavior scale (ALBS)
por: Nöthel, Sophie, et al.
Publicado: (2023)

Developing and validating a multidimensional Chinese Parental Psychological Control Scale
por: Zhu, Xiaoqin, et al.
Publicado: (2023)

Development and validation of the leadership learning agility scale
por: Bouland-van Dam, Sophie I. M., et al.
Publicado: (2022)

Predictive Effect of Internet Addiction and Academic Values on Satisfaction With Academic Performance Among High School Students in Mainland China
por: Dou, Diya, et al.
Publicado: (2021)

Development and Preliminary Validation of the Youth Leadership Potential Scale
por: Yuan, Yue, et al.
Publicado: (2019)

Ecological predictors of academic satisfaction in senior secondary school students in Hong Kong: The mediating role of academic confidence
por: Dou, Diya, et al.
Publicado: (2022)

Evaluation of Service-Learning in Project WeCan under COVID-19 in a Chinese Context
por: Leung, Hildie, et al.
Publicado: (2021)

Family functioning and resilience in children in mainland China: life satisfaction as a mediator
por: Dou, Diya, et al.
Publicado: (2023)

Profiles and predictors of mental health of university students in Hong Kong under the COVID-19 pandemic
por: Shek, Daniel T. L., et al.
Publicado: (2023)

Developing and validating a scale for measuring pre-service Chinese as an additional language teacher beliefs
por: Li, Chili, et al.
Publicado: (2022)

New Strategies in the New Millennium: Servant Leadership As Enhancer of Service Climate and Customer Service Performance
por: Linuesa-Langreo, Jorge, et al.
Publicado: (2017)

Satisfaction with HyFlex Teaching and Law-abiding Leadership Education in Hong Kong University Students Under COVID-19
por: Shek, Daniel T. L., et al.
Publicado: (2022)

You are simply not funny: Development and validation of a scale to measure failed humor in leadership
por: Pundt, Alexander, et al.
Publicado: (2022)

Socio-demographic and mental health correlates of internet addiction amongst Hong Kong university students under COVID-19
por: Shek, Daniel T. L., et al.
Publicado: (2023)

Multilevel Impacts of Transformational Leadership on Service Quality: Evidence From China
por: Su, Fangguo, et al.
Publicado: (2019)

The Empirical Investigation Between Ethical Leadership and Knowledge-Hiding Behavior in Financial Service Sector: A Moderated-Mediated Model
por: Mohsin, Muhammad, et al.
Publicado: (2021)

Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support
por: Bruno, Andreina, et al.
Publicado: (2017)

Developing sustainable workplace through leadership: Perspectives of transformational leadership and of organizational citizenship behavior
por: Cho, Cheng-Chung, et al.
Publicado: (2022)

The Development and Validation of the Health Behavior Motivation Scale
por: Poraj-Weder, Magdalena, et al.
Publicado: (2021)

Development of a Work Climate Scale in Emergency Health Services
por: Sanduvete-Chaves, Susana, et al.
Publicado: (2018)

The Role of Leaders in Designing Employees’ Work Characteristics: Validation of the Health- and Development-Promoting Leadership Behavior Questionnaire
por: Vincent-Höper, Sylvie, et al.
Publicado: (2019)

Leadership’s long arm: The positive influence of digital leadership on managing technology-driven change over a strengthened service innovation capacity
por: Brunner, Timo J. J., et al.
Publicado: (2023)

Experiential Value in Multi-Actor Service Ecosystems: Scale Development and Its Relation to Inter-Customer Helping Behavior
por: Weretecki, Patrick, et al.
Publicado: (2021)

Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation
por: Khan, Naqib Ullah, et al.
Publicado: (2022)

Concurrent and Longitudinal Relationships between Positive Youth Development Attributes and Adolescent Internet Addiction Symptoms in Chinese Mainland High School Students
por: Dou, Diya, et al.
Publicado: (2021)

The cognitive-behavioral system of leadership: cognitive antecedents of active and passive leadership behaviors
por: Dóci, Edina, et al.
Publicado: (2015)

A Preliminary Study Comparing Pre-service and In-service School Principals’ Self-Perception of Distributed Leadership Competencies in Relation to Teaching and Managerial Experience
por: Cebrián, Gisela, et al.
Publicado: (2022)

The effect of ethical leadership on service recovery performance: A moderated mediation model of organizational virtuousness and trait mindfulness
por: Ma, Ding, et al.
Publicado: (2022)

Measuring teacher self-efficacy: Validating a new comprehensive scale among Chinese pre-service teachers
por: Ma, Kang, et al.
Publicado: (2023)

Leadership Style and Employees' Commitment to Service Quality: An Analysis of the Mediation Pathway via Knowledge Sharing
por: Pahi, Munwar Hussain, et al.
Publicado: (2022)

Development and validation of a scale to measure team communication behaviors
por: Hartner-Tiefenthaler, Martina, et al.
Publicado: (2022)

Service Leadership through Serving Minority Adolescents in Rural China Using a Rural Version of a Positive Youth Development Program
por: Zhou, Zheng, et al.
Publicado: (2022)

Learning leadership and feedback seeking behavior: Leadership that spurs feedback seeking
por: Crans, Samantha, et al.
Publicado: (2022)

Development and validation of the intellectual property services scale in China
por: Ma, Xiang, et al.
Publicado: (2023)

Leadership in ophthalmological services
por: Gheorghe, Consuela-Mădălina
Publicado: (2021)

Development and Validation of an Unethical Professional Behavior Tendencies Scale for Student Teachers
por: Wang, Jing, et al.
Publicado: (2021)

Health behaviors of late adolescents in China: Scale development and preliminary validation
por: Qiu, Qian, et al.
Publicado: (2022)

Cannot write session to /tmp/vufind_sessions/sess_sni2h7jqemt00kn06gj4em1o26