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Safety culture of multidisciplinary teams from neonatal intensive care units of public hospitals

OBJECTIVE: analyze the safety culture of multidisciplinary teams from three neonatal intensive care units of public hospitals in Minas Gerais, Brazil. METHOD: a cross-sectional survey conducted with 514 health professionals, using the Hospital Survey on Patient Safety Culture; data were subjected to...

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Detalles Bibliográficos
Autores principales: Notaro, Karine Antunes Marques, Corrêa, Allana dos Reis, Tomazoni, Andréia, Rocha, Patrícia Kuerten, Manzo, Bruna Figueiredo
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Escola de Enfermagem de Ribeirão Preto / Universidade de São Paulo 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6703124/
https://www.ncbi.nlm.nih.gov/pubmed/31432920
http://dx.doi.org/10.1590/1518-8345.2849.3167
Descripción
Sumario:OBJECTIVE: analyze the safety culture of multidisciplinary teams from three neonatal intensive care units of public hospitals in Minas Gerais, Brazil. METHOD: a cross-sectional survey conducted with 514 health professionals, using the Hospital Survey on Patient Safety Culture; data were subjected to a descriptive statistical analysis in software R-3.3.2. RESULTS: the findings showed that none of the dimensions had a positive response score above 75% to be considered as a strength area. The dimension ‘Nonpunitive response to error’ was classified as a critical area of the patient safety culture, present in 55.45% of the responses. However, areas with potential for improvements were identified, such as ‘Teamwork within units’ (59.44%) and ‘Supervisor/manager’s expectations and actions to promote patient safety’ (49.90%). CONCLUSION: none of the dimensions was considered as a strength area, which indicates safety culture has not been fully implemented in the evaluated units. A critical look at the weaknesses of the patient safety process is recommended in order to seek strategies for the adoption of a positive safety culture to benefit patients, family members and health professionals.