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Patient satisfaction as an element of healthcare quality – a single-center Polish survey

OBJECTIVES: The aims of the study were to define the level of patient satisfaction with services provided by selected departments of the Institute, and to identify changes that should be introduced to the process of quality management in healthcare services. MATERIAL AND METHODS: A total of 455 pati...

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Detalles Bibliográficos
Autores principales:	Pękacz, Adrian, Kądalska, Ewa, Skoczylas, Agnieszka, Targowski, Tomasz
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Narodowy Instytut Geriatrii, Reumatologii i Rehabilitacji w Warszawie 2019
Materias:	Original Paper
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6710846/ https://www.ncbi.nlm.nih.gov/pubmed/31462828 http://dx.doi.org/10.5114/reum.2019.86423

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