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Can hospital accreditation enhance patient experience? Longitudinal evidence from a Hong Kong hospital patient experience survey
BACKGROUND: Hospital accreditation is expected to improve health care quality and patient satisfaction. However, little and conflicting evidence is currently available to support its effect on patient outcomes, particularly patient experience. Hong Kong recently launched a pilot programme to test an...
Autores principales: | Andres, Ellie Bostwick, Song, Wen, Song, Wei, Johnston, Janice Mary |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6724298/ https://www.ncbi.nlm.nih.gov/pubmed/31481058 http://dx.doi.org/10.1186/s12913-019-4452-z |
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