The relationships among Pilates instructors’ emotional labor, job burnout, and occupational identity

This study aimed to investigate the relationships among the emotional labor, job burnout, and occupational identity of Pilates instructors. Instructors conducting Pilates classes in the Seoul, Gyeonggi, and Incheon areas were selected as the study population to achieve the aforementioned goal, and a total of 195 datasets were utilized for the actual analysis, using the convenience sampling method. The analysis methods that were employed for the study include frequency analysis, confirmatory factor analysis, reliability verification, correlation analysis, and structural equation model analysis, and the following conclusions were obtained in the process: (a) the internal behaviors of the Pilates instructors’ emotional labor had a negative effect on the instructors’ job burnout; (b) the surface behaviors of the Pilates instructors’ emotional labor had a positive effect on the instructors’ job burnout; (c) the job burnout of the Pilates instructors had a negative effect on their occupational identity; (d) the internal behaviors of the Pilates instructors’ emotional labor had a positive effect on the instructors’ occupational identity; and (e) the surface behaviors of the Pilates instructors’ emotional labor had a negative effect on the instructors’ occupational identity.