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Can Leadership Enhance Patient Satisfaction? Assessing the Role of Administrative and Medical Quality

This paper aimed to investigate the relationships between participative leadership (PL), administrative quality (AQ), medical quality (MQ), and patient satisfaction (PS) using the Malcolm Baldrige National Quality Award Healthcare Criteria (MBNQA) criteria. The study further examined the intervening...

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Detalles Bibliográficos
Autores principales:	Asif, Muhammad, Jameel, Arif, Sahito, Noman, Hwang, Jinsoo, Hussain, Abid, Manzoor, Faiza
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	MDPI 2019
Materias:	Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6747509/ https://www.ncbi.nlm.nih.gov/pubmed/31484308 http://dx.doi.org/10.3390/ijerph16173212

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