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Use of standardised patients for healthcare quality research in low- and middle-income countries

The use of standardised patients (SPs)—people recruited from the local community to present the same case to multiple providers in a blinded fashion—is increasingly used to measure the quality of care in low-income and middle-income countries. Encouraged by the growing interest in the SP method, and...

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Detalles Bibliográficos
Autores principales: Kwan, Ada, Daniels, Benjamin, Bergkvist, Sofi, Das, Veena, Pai, Madhukar, Das, Jishnu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6747906/
https://www.ncbi.nlm.nih.gov/pubmed/31565413
http://dx.doi.org/10.1136/bmjgh-2019-001669
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author Kwan, Ada
Daniels, Benjamin
Bergkvist, Sofi
Das, Veena
Pai, Madhukar
Das, Jishnu
author_facet Kwan, Ada
Daniels, Benjamin
Bergkvist, Sofi
Das, Veena
Pai, Madhukar
Das, Jishnu
author_sort Kwan, Ada
collection PubMed
description The use of standardised patients (SPs)—people recruited from the local community to present the same case to multiple providers in a blinded fashion—is increasingly used to measure the quality of care in low-income and middle-income countries. Encouraged by the growing interest in the SP method, and based on our experience of conducting SP studies, we present a conceptual framework for research designs and surveys that use this methodology. We accompany the conceptual framework with specific examples, drawn from our experience with SP studies in low-income and middle-income contexts, including China, India, Kenya and South Africa, to highlight the versatility of the method and illustrate the ongoing challenges. A toolkit and manual for implementing SP studies is included as a companion piece in the online supplement.
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spelling pubmed-67479062019-09-27 Use of standardised patients for healthcare quality research in low- and middle-income countries Kwan, Ada Daniels, Benjamin Bergkvist, Sofi Das, Veena Pai, Madhukar Das, Jishnu BMJ Glob Health Analysis The use of standardised patients (SPs)—people recruited from the local community to present the same case to multiple providers in a blinded fashion—is increasingly used to measure the quality of care in low-income and middle-income countries. Encouraged by the growing interest in the SP method, and based on our experience of conducting SP studies, we present a conceptual framework for research designs and surveys that use this methodology. We accompany the conceptual framework with specific examples, drawn from our experience with SP studies in low-income and middle-income contexts, including China, India, Kenya and South Africa, to highlight the versatility of the method and illustrate the ongoing challenges. A toolkit and manual for implementing SP studies is included as a companion piece in the online supplement. BMJ Publishing Group 2019-09-12 /pmc/articles/PMC6747906/ /pubmed/31565413 http://dx.doi.org/10.1136/bmjgh-2019-001669 Text en © Author(s) (or their employer(s)) 2019. Re-use permitted under CC BY. Published by BMJ. This is an open access article distributed in accordance with the Creative Commons Attribution 4.0 Unported (CC BY 4.0) license, which permits others to copy, redistribute, remix, transform and build upon this work for any purpose, provided the original work is properly cited, a link to the licence is given, and indication of whether changes were made. See: https://creativecommons.org/licenses/by/4.0/.
spellingShingle Analysis
Kwan, Ada
Daniels, Benjamin
Bergkvist, Sofi
Das, Veena
Pai, Madhukar
Das, Jishnu
Use of standardised patients for healthcare quality research in low- and middle-income countries
title Use of standardised patients for healthcare quality research in low- and middle-income countries
title_full Use of standardised patients for healthcare quality research in low- and middle-income countries
title_fullStr Use of standardised patients for healthcare quality research in low- and middle-income countries
title_full_unstemmed Use of standardised patients for healthcare quality research in low- and middle-income countries
title_short Use of standardised patients for healthcare quality research in low- and middle-income countries
title_sort use of standardised patients for healthcare quality research in low- and middle-income countries
topic Analysis
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6747906/
https://www.ncbi.nlm.nih.gov/pubmed/31565413
http://dx.doi.org/10.1136/bmjgh-2019-001669
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