A Comparative Study of Burnout, Stress, and Resilience among Emotional Workers

OBJECTIVE: To investigate associations between stress, resilience, and burnout in three emotional job sectors. METHODS: We conducted a multi-group comparative study using structural equation modeling and latent mean analysis. In total, 806 participants (403 call center consultants, 270 mental health...

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Detalles Bibliográficos
Autores principales: Lee, Yu-Ri, Lee, Ju-Yeon, Kim, Jae-Min, Shin, Il-Seon, Yoon, Jin-Sang, Kim, Sung-Wan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Korean Neuropsychiatric Association 2019
Materias:
Original Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6761789/
https://www.ncbi.nlm.nih.gov/pubmed/31455062
http://dx.doi.org/10.30773/pi.2019.07.10

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6761789/
https://www.ncbi.nlm.nih.gov/pubmed/31455062
http://dx.doi.org/10.30773/pi.2019.07.10

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