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The impact of emotional labor on the health in the workplace: a narrative review of literature from 2013–2018
There is a paradigm-shift in the workplace from a production mentality to a service-oriented mentality. As a result, there is a greater need on employees to expend emotional labor in dealing with the challenges of meeting the demands of a service-oriented economy. This present study discussed the im...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
AIMS Press
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6779598/ https://www.ncbi.nlm.nih.gov/pubmed/31637276 http://dx.doi.org/10.3934/publichealth.2019.3.268 |