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Experience of Good Practice in an Occupational Accident Mutual Insurance Society, Based on the Voice of Patients and Professionals

In Spain, the protection of workers’ health is organized through what are known as occupational accident mutual insurance societies. While health protection is a fundamental issue within a mutual society, dimensions, such as patient quality and safety, are measured in the same way as in the conventi...

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Detalles Bibliográficos
Autores principales: Moya, Diego, Iglesias, Mar, Manzanera, Rafael, de la Torre, Fernanda, Plana, Manel, Gálvez, Gloria, Guilabert, Mercedes
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6843811/
http://dx.doi.org/10.3390/ijerph16203856
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author Moya, Diego
Iglesias, Mar
Manzanera, Rafael
de la Torre, Fernanda
Plana, Manel
Gálvez, Gloria
Guilabert, Mercedes
author_facet Moya, Diego
Iglesias, Mar
Manzanera, Rafael
de la Torre, Fernanda
Plana, Manel
Gálvez, Gloria
Guilabert, Mercedes
author_sort Moya, Diego
collection PubMed
description In Spain, the protection of workers’ health is organized through what are known as occupational accident mutual insurance societies. While health protection is a fundamental issue within a mutual society, dimensions, such as patient quality and safety, are measured in the same way as in the conventional healthcare sector. However, in mutual societies, it is traditionally acknowledged that experiences of medical evaluation systems of healthcare provision and quality improvement are less frequent. The following is an example of how a Quality Plan has been structured within an organization with these characteristics, and instruments and measures have been developed to capture information in decision making from the perspective of patients and professionals. The Quality Plan represents the ongoing commitment of this organization to achieve patient-centered care. These changes revolve around these measures and, therefore, it is defined as a good practice.
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spelling pubmed-68438112019-11-25 Experience of Good Practice in an Occupational Accident Mutual Insurance Society, Based on the Voice of Patients and Professionals Moya, Diego Iglesias, Mar Manzanera, Rafael de la Torre, Fernanda Plana, Manel Gálvez, Gloria Guilabert, Mercedes Int J Environ Res Public Health Benchmark In Spain, the protection of workers’ health is organized through what are known as occupational accident mutual insurance societies. While health protection is a fundamental issue within a mutual society, dimensions, such as patient quality and safety, are measured in the same way as in the conventional healthcare sector. However, in mutual societies, it is traditionally acknowledged that experiences of medical evaluation systems of healthcare provision and quality improvement are less frequent. The following is an example of how a Quality Plan has been structured within an organization with these characteristics, and instruments and measures have been developed to capture information in decision making from the perspective of patients and professionals. The Quality Plan represents the ongoing commitment of this organization to achieve patient-centered care. These changes revolve around these measures and, therefore, it is defined as a good practice. MDPI 2019-10-12 2019-10 /pmc/articles/PMC6843811/ http://dx.doi.org/10.3390/ijerph16203856 Text en © 2019 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
spellingShingle Benchmark
Moya, Diego
Iglesias, Mar
Manzanera, Rafael
de la Torre, Fernanda
Plana, Manel
Gálvez, Gloria
Guilabert, Mercedes
Experience of Good Practice in an Occupational Accident Mutual Insurance Society, Based on the Voice of Patients and Professionals
title Experience of Good Practice in an Occupational Accident Mutual Insurance Society, Based on the Voice of Patients and Professionals
title_full Experience of Good Practice in an Occupational Accident Mutual Insurance Society, Based on the Voice of Patients and Professionals
title_fullStr Experience of Good Practice in an Occupational Accident Mutual Insurance Society, Based on the Voice of Patients and Professionals
title_full_unstemmed Experience of Good Practice in an Occupational Accident Mutual Insurance Society, Based on the Voice of Patients and Professionals
title_short Experience of Good Practice in an Occupational Accident Mutual Insurance Society, Based on the Voice of Patients and Professionals
title_sort experience of good practice in an occupational accident mutual insurance society, based on the voice of patients and professionals
topic Benchmark
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6843811/
http://dx.doi.org/10.3390/ijerph16203856
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