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Specific timely appointments for triage to reduce wait times in a medical outpatient clinic: protocol of a pre-post study with process evaluation
BACKGROUND: Managing demand for services is a problem in many areas of healthcare, including specialist medical outpatient clinics. Some of these clinics have long waiting lists with variation in access for referred people. A model of triage and appointment allocation has been developed and tested t...
Autores principales: | Lewis, Annie K., Taylor, Nicholas F., Carney, Patrick W., Harding, Katherine E. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6852965/ https://www.ncbi.nlm.nih.gov/pubmed/31718635 http://dx.doi.org/10.1186/s12913-019-4660-6 |
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