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Rapid cycle testing drives improved communication and satisfaction using in-person survey
BACKGROUND: Good communication with families improves safety and drives patient/family satisfaction. Rapid cycle improvement for the communication is difficult in our emergency department as current mailed surveys provide little and delayed data. We had two aims in this quality improvement study: (1...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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BMJ Publishing Group
2019
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6863655/ https://www.ncbi.nlm.nih.gov/pubmed/31799442 http://dx.doi.org/10.1136/bmjoq-2018-000504 |