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Rapid cycle testing drives improved communication and satisfaction using in-person survey

BACKGROUND: Good communication with families improves safety and drives patient/family satisfaction. Rapid cycle improvement for the communication is difficult in our emergency department as current mailed surveys provide little and delayed data. We had two aims in this quality improvement study: (1...

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Detalles Bibliográficos
Autores principales:	Kuehnel, Nicholas Anders, Morrison, Andrea K, Ferguson, Catherine C
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BMJ Publishing Group 2019
Materias:	Quality Improvement Report
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6863655/ https://www.ncbi.nlm.nih.gov/pubmed/31799442 http://dx.doi.org/10.1136/bmjoq-2018-000504

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