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Development and content validation of the Telenursing Interaction and Satisfaction Questionnaire (TISQ)
BACKGROUND: Caller satisfaction with telephone advice nursing (TAN) is generally high, and the interaction is essential. However, a valid questionnaire exploring caller satisfaction in TAN with focus on perceived interaction is lacking. OBJECTIVE: To develop and assess content validity and test‐rete...
Autores principales: | Mattisson, Marie, Johnson, Christina, Börjeson, Sussanne, Årestedt, Kristofer, Lindberg, Malou |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
John Wiley and Sons Inc.
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6882254/ https://www.ncbi.nlm.nih.gov/pubmed/31513328 http://dx.doi.org/10.1111/hex.12945 |
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