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A systematic review and meta-analysis: the effect of feedback on satisfaction with the outcome of task performance

BACKGROUND: Knowledge of how to improve consumer satisfaction with the outcome of co-production in services with high levels of interaction is important for achieving and maintaining a competitive advantage in the service industry. OBJECTIVES: The aim of this paper is to review and meta-analyse rese...

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Detalles Bibliográficos
Autores principales:	Furenes, May Irene, Røislien, Jo, Gjerald, Olga, Furunes, Trude, Øgaard, Torvald
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Elsevier 2019
Materias:	Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6895671/ https://www.ncbi.nlm.nih.gov/pubmed/31844743 http://dx.doi.org/10.1016/j.heliyon.2019.e02847

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