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Medical Scribes in the Emergency Department: The Scribes’ Point of View

Background: Studies report the benefit of medical scribes in the emergency department on patient throughput, clinical documentation, patient outcomes, and provider and patient satisfaction. However, studies are silent on the benefits of being a scribe for premedical and medical students. Methods: Th...

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Autores principales: Eley, Robert M., Allen, Brandon R.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Academic Division of Ochsner Clinic Foundation 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6928660/
https://www.ncbi.nlm.nih.gov/pubmed/31903055
http://dx.doi.org/10.31486/toj.18.0176
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author Eley, Robert M.
Allen, Brandon R.
author_facet Eley, Robert M.
Allen, Brandon R.
author_sort Eley, Robert M.
collection PubMed
description Background: Studies report the benefit of medical scribes in the emergency department on patient throughput, clinical documentation, patient outcomes, and provider and patient satisfaction. However, studies are silent on the benefits of being a scribe for premedical and medical students. Methods: The senior author interviewed 8 scribes who were applying for medical school and 9 medical students who had been scribes prior to medical school. Discussion was prompted on undergraduate education; scribe recruitment and training; career intentions; experience as a scribe; and the value of being a scribe to themselves, to the doctors with whom they worked, and to the hospital where they were employed. Results: The typical scribe had become a scribe to support his or her chances of entry into medical school. Those already in medical school were not convinced that this experience had actually made a difference in their acceptance. All 17 scribes were emphatic that the role had benefitted them in other ways, specifically, by learning medical terminology, observing communication between doctor and patient, and understanding the practice of medicine in an emergency department. For many scribes, the experience reinforced the desire to become a doctor. The scribes recognized their value in the areas of process and finance. They also recognized that many doctors, particularly those working in academic health centers, derived satisfaction from the training and mentoring that they offered. Conclusion: Scribes perceive the role of a scribe to be highly valuable in terms of their career decision making and future medical education.
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spelling pubmed-69286602020-01-03 Medical Scribes in the Emergency Department: The Scribes’ Point of View Eley, Robert M. Allen, Brandon R. Ochsner J Original Research Background: Studies report the benefit of medical scribes in the emergency department on patient throughput, clinical documentation, patient outcomes, and provider and patient satisfaction. However, studies are silent on the benefits of being a scribe for premedical and medical students. Methods: The senior author interviewed 8 scribes who were applying for medical school and 9 medical students who had been scribes prior to medical school. Discussion was prompted on undergraduate education; scribe recruitment and training; career intentions; experience as a scribe; and the value of being a scribe to themselves, to the doctors with whom they worked, and to the hospital where they were employed. Results: The typical scribe had become a scribe to support his or her chances of entry into medical school. Those already in medical school were not convinced that this experience had actually made a difference in their acceptance. All 17 scribes were emphatic that the role had benefitted them in other ways, specifically, by learning medical terminology, observing communication between doctor and patient, and understanding the practice of medicine in an emergency department. For many scribes, the experience reinforced the desire to become a doctor. The scribes recognized their value in the areas of process and finance. They also recognized that many doctors, particularly those working in academic health centers, derived satisfaction from the training and mentoring that they offered. Conclusion: Scribes perceive the role of a scribe to be highly valuable in terms of their career decision making and future medical education. Academic Division of Ochsner Clinic Foundation 2019 2019 /pmc/articles/PMC6928660/ /pubmed/31903055 http://dx.doi.org/10.31486/toj.18.0176 Text en ©2019 by the author(s); Creative Commons Attribution License (CC BY) http://creativecommons.org/licenses/by/4.0/legalcode ©2019 by the author(s); licensee Ochsner Journal, Ochsner Clinic Foundation, New Orleans, LA. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (creativecommons.org/licenses/by/4.0/legalcode) that permits unrestricted use, distribution, and reproduction in any medium, provided the original author(s) and source are credited.
spellingShingle Original Research
Eley, Robert M.
Allen, Brandon R.
Medical Scribes in the Emergency Department: The Scribes’ Point of View
title Medical Scribes in the Emergency Department: The Scribes’ Point of View
title_full Medical Scribes in the Emergency Department: The Scribes’ Point of View
title_fullStr Medical Scribes in the Emergency Department: The Scribes’ Point of View
title_full_unstemmed Medical Scribes in the Emergency Department: The Scribes’ Point of View
title_short Medical Scribes in the Emergency Department: The Scribes’ Point of View
title_sort medical scribes in the emergency department: the scribes’ point of view
topic Original Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6928660/
https://www.ncbi.nlm.nih.gov/pubmed/31903055
http://dx.doi.org/10.31486/toj.18.0176
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