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Critical Success Factors of Medical Tourism: The Case of South Korea
The purpose of this study was to identify the key success factors of medical tourism using the case of South Korea. Medical tourism refers to the phenomenon of travelling across national borders intentionally to access a variety of medical treatments, especially modern medical treatment. Through con...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6950601/ https://www.ncbi.nlm.nih.gov/pubmed/31817698 http://dx.doi.org/10.3390/ijerph16244964 |
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author | Kim, Soojung Arcodia, Charles Kim, Insin |
author_facet | Kim, Soojung Arcodia, Charles Kim, Insin |
author_sort | Kim, Soojung |
collection | PubMed |
description | The purpose of this study was to identify the key success factors of medical tourism using the case of South Korea. Medical tourism refers to the phenomenon of travelling across national borders intentionally to access a variety of medical treatments, especially modern medical treatment. Through conducting semi-structure face-to-face in-depth interviews with the service suppliers of Korean medical tourism, it was discovered that Korean medical tourism has been facilitated by the effect of Hallyu and advanced Korean brand power. More importantly, tourism activities for companions and extra support for patients’ convenience are identified as important success factors of Korean medical tourism, suggesting that the medical tourism industry not only includes medical services but also involves tourism perspectives, supporting the patient and their companions to stay in a comfortable and pleasurable environment. This study generated results which are valuable for both academic and industry perspectives, as this is a field which has not been extensively researched. Medical tourism representatives in other countries can consult these findings to develop the industry. |
format | Online Article Text |
id | pubmed-6950601 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2019 |
publisher | MDPI |
record_format | MEDLINE/PubMed |
spelling | pubmed-69506012020-01-16 Critical Success Factors of Medical Tourism: The Case of South Korea Kim, Soojung Arcodia, Charles Kim, Insin Int J Environ Res Public Health Article The purpose of this study was to identify the key success factors of medical tourism using the case of South Korea. Medical tourism refers to the phenomenon of travelling across national borders intentionally to access a variety of medical treatments, especially modern medical treatment. Through conducting semi-structure face-to-face in-depth interviews with the service suppliers of Korean medical tourism, it was discovered that Korean medical tourism has been facilitated by the effect of Hallyu and advanced Korean brand power. More importantly, tourism activities for companions and extra support for patients’ convenience are identified as important success factors of Korean medical tourism, suggesting that the medical tourism industry not only includes medical services but also involves tourism perspectives, supporting the patient and their companions to stay in a comfortable and pleasurable environment. This study generated results which are valuable for both academic and industry perspectives, as this is a field which has not been extensively researched. Medical tourism representatives in other countries can consult these findings to develop the industry. MDPI 2019-12-06 2019-12 /pmc/articles/PMC6950601/ /pubmed/31817698 http://dx.doi.org/10.3390/ijerph16244964 Text en © 2019 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/). |
spellingShingle | Article Kim, Soojung Arcodia, Charles Kim, Insin Critical Success Factors of Medical Tourism: The Case of South Korea |
title | Critical Success Factors of Medical Tourism: The Case of South Korea |
title_full | Critical Success Factors of Medical Tourism: The Case of South Korea |
title_fullStr | Critical Success Factors of Medical Tourism: The Case of South Korea |
title_full_unstemmed | Critical Success Factors of Medical Tourism: The Case of South Korea |
title_short | Critical Success Factors of Medical Tourism: The Case of South Korea |
title_sort | critical success factors of medical tourism: the case of south korea |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6950601/ https://www.ncbi.nlm.nih.gov/pubmed/31817698 http://dx.doi.org/10.3390/ijerph16244964 |
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