Model Control of Cupping Treatment Therapy for Patient Satisfaction at the Community Health Center in Langsa City, Indonesia

BACKGROUND: Traditional medicine cupping therapy is so popular for the community in Langsa city; therefore, it needs to standardise and government control. AIM: To find out the supervision model of cupping therapy for patient satisfaction at the community health centre in Langsa City. METHODS: The design of this study is a quasi-experiment. The design used was a non-randomized pretest-posttest control group design. The sample was chosen as many as 45 people, using a purposive sampling technique for patients visiting with inclusion and exclusion criteria. Univariate and bivariate analysis was used to see the effect of traditional cupping therapy supervision models on patient satisfaction. Then test paired t-test and One-Way ANOVA. RESULTS: The paired t-test results showed a significant change in satisfaction with a value of p < 0.05. Group (SOP & supervision = 7.07) and (SOP = 3.13) each change with p-value = 0.0001. The group (control = 04) experienced a change in satisfaction with p-value = 0.02. ANOVA test results show there are differences between groups with a p-value of 0.0001. The difference in value includes SOP and supervision of the control of 7.46 with p = 0.0001. The SOP group for the control group was 3.53 with p 0.004. The SOP & supervision group towards the SOP group was 3.93 with p 0.001 CONCLUSION: The SOP group supervision and supervision model is effective in increasing satisfaction scores cupping therapy patients in the community health centre of the city of Langsa, Aceh Province, Indonesia.