Cargando…
Health Evaluation in the Context of Satisfaction with Medical Services among Patients with Osteoarthritis: Descriptive Cross-Section Survey
Osteoarthritis (OA) is one of the most common causes of rehabilitation benefits and senior disability. It generates high costs of treatment and increasing demand for medical staff and care of geriatric profile. The aim of the study was to determine the relationship between health evaluation and sati...
Autores principales: | , , , , , |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2019
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6981498/ https://www.ncbi.nlm.nih.gov/pubmed/31861326 http://dx.doi.org/10.3390/ijerph17010009 |
_version_ | 1783491094792634368 |
---|---|
author | Firlej, Ewelina Janiszewska, Mariola Sidor, Katarzyna Sokołowska, Anna Barańska, Agnieszka Chruściel, Paweł |
author_facet | Firlej, Ewelina Janiszewska, Mariola Sidor, Katarzyna Sokołowska, Anna Barańska, Agnieszka Chruściel, Paweł |
author_sort | Firlej, Ewelina |
collection | PubMed |
description | Osteoarthritis (OA) is one of the most common causes of rehabilitation benefits and senior disability. It generates high costs of treatment and increasing demand for medical staff and care of geriatric profile. The aim of the study was to determine the relationship between health evaluation and satisfaction with medical services among individuals with OA in rehabilitation outpatient clinics. The survey was carried out from June 2017 to May 2018, among patients being provided with services of five outpatient rehabilitation clinics in Lublin. The surveyed group comprised 328 respondents. The following tools were utilized: the List of Health Criteria (LHC), the Multidimensional Health Locus of Control Scale (version B) (MHLC), the authors’ own questionnaire compiled for the study, and the Servperf Method. According to the respondents, the most important health criterion is “not to experience any ailments” (M = 1.56). In an assessment of a clinic, the respondents rated neatness (cleanliness) of the staff highest (M = 4.38) and the appearance of a building where a clinic is located lowest (M = 3.42). The better the evaluation of medical services in an outpatient rehabilitation clinic in comparison to other settings, the better the evaluation of the quality of service (rho S = 0.593; p < 0.000). The study conducted in outpatient rehabilitation clinics showed great demand for outpatient specialist care of geriatric profile. Undoubtedly, there is need for continuation and expansion of studies on patients with OA in other rehabilitation settings. |
format | Online Article Text |
id | pubmed-6981498 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2019 |
publisher | MDPI |
record_format | MEDLINE/PubMed |
spelling | pubmed-69814982020-02-03 Health Evaluation in the Context of Satisfaction with Medical Services among Patients with Osteoarthritis: Descriptive Cross-Section Survey Firlej, Ewelina Janiszewska, Mariola Sidor, Katarzyna Sokołowska, Anna Barańska, Agnieszka Chruściel, Paweł Int J Environ Res Public Health Article Osteoarthritis (OA) is one of the most common causes of rehabilitation benefits and senior disability. It generates high costs of treatment and increasing demand for medical staff and care of geriatric profile. The aim of the study was to determine the relationship between health evaluation and satisfaction with medical services among individuals with OA in rehabilitation outpatient clinics. The survey was carried out from June 2017 to May 2018, among patients being provided with services of five outpatient rehabilitation clinics in Lublin. The surveyed group comprised 328 respondents. The following tools were utilized: the List of Health Criteria (LHC), the Multidimensional Health Locus of Control Scale (version B) (MHLC), the authors’ own questionnaire compiled for the study, and the Servperf Method. According to the respondents, the most important health criterion is “not to experience any ailments” (M = 1.56). In an assessment of a clinic, the respondents rated neatness (cleanliness) of the staff highest (M = 4.38) and the appearance of a building where a clinic is located lowest (M = 3.42). The better the evaluation of medical services in an outpatient rehabilitation clinic in comparison to other settings, the better the evaluation of the quality of service (rho S = 0.593; p < 0.000). The study conducted in outpatient rehabilitation clinics showed great demand for outpatient specialist care of geriatric profile. Undoubtedly, there is need for continuation and expansion of studies on patients with OA in other rehabilitation settings. MDPI 2019-12-18 2020-01 /pmc/articles/PMC6981498/ /pubmed/31861326 http://dx.doi.org/10.3390/ijerph17010009 Text en © 2019 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/). |
spellingShingle | Article Firlej, Ewelina Janiszewska, Mariola Sidor, Katarzyna Sokołowska, Anna Barańska, Agnieszka Chruściel, Paweł Health Evaluation in the Context of Satisfaction with Medical Services among Patients with Osteoarthritis: Descriptive Cross-Section Survey |
title | Health Evaluation in the Context of Satisfaction with Medical Services among Patients with Osteoarthritis: Descriptive Cross-Section Survey |
title_full | Health Evaluation in the Context of Satisfaction with Medical Services among Patients with Osteoarthritis: Descriptive Cross-Section Survey |
title_fullStr | Health Evaluation in the Context of Satisfaction with Medical Services among Patients with Osteoarthritis: Descriptive Cross-Section Survey |
title_full_unstemmed | Health Evaluation in the Context of Satisfaction with Medical Services among Patients with Osteoarthritis: Descriptive Cross-Section Survey |
title_short | Health Evaluation in the Context of Satisfaction with Medical Services among Patients with Osteoarthritis: Descriptive Cross-Section Survey |
title_sort | health evaluation in the context of satisfaction with medical services among patients with osteoarthritis: descriptive cross-section survey |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6981498/ https://www.ncbi.nlm.nih.gov/pubmed/31861326 http://dx.doi.org/10.3390/ijerph17010009 |
work_keys_str_mv | AT firlejewelina healthevaluationinthecontextofsatisfactionwithmedicalservicesamongpatientswithosteoarthritisdescriptivecrosssectionsurvey AT janiszewskamariola healthevaluationinthecontextofsatisfactionwithmedicalservicesamongpatientswithosteoarthritisdescriptivecrosssectionsurvey AT sidorkatarzyna healthevaluationinthecontextofsatisfactionwithmedicalservicesamongpatientswithosteoarthritisdescriptivecrosssectionsurvey AT sokołowskaanna healthevaluationinthecontextofsatisfactionwithmedicalservicesamongpatientswithosteoarthritisdescriptivecrosssectionsurvey AT baranskaagnieszka healthevaluationinthecontextofsatisfactionwithmedicalservicesamongpatientswithosteoarthritisdescriptivecrosssectionsurvey AT chruscielpaweł healthevaluationinthecontextofsatisfactionwithmedicalservicesamongpatientswithosteoarthritisdescriptivecrosssectionsurvey |