Providing Services During Times of Change: Can Employees Maintain Their Levels of Empowerment, Work Engagement and Service Quality Through a Job Crafting Intervention?

By means of a quasi-experimental study, the effects of a tailor-made job crafting intervention for employees of a Dutch unemployment agency were evaluated. The intervention was designed to prevent a decrease in employee empowerment, work engagement and employee performance (i.e., the provision of se...

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Detalles Bibliográficos
Autores principales: Hulshof, Inge L., Demerouti, Evangelia, Le Blanc, Pascale M.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2020
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6997430/
https://www.ncbi.nlm.nih.gov/pubmed/32047468
http://dx.doi.org/10.3389/fpsyg.2020.00087

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