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Multi-criteria analysis in the health area: selection of the most appropriate triage system for the emergency care units in natal
BACKGROUND: Multiobjective decision-making processes present a high degree of complexity in their solution, and tools such as multicriteria decision analysis appear as a way to facilitate the decision-makers’ solution and ensure that the decision is made cohesively and efficiently. In the public hea...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7035766/ https://www.ncbi.nlm.nih.gov/pubmed/32085757 http://dx.doi.org/10.1186/s12911-020-1054-y |
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author | Camilo, Deyse Gillyane Gomes de Souza, Ricardo Pires Frazão, Talita Dias Chagas da Costa Junior, João Florêncio |
author_facet | Camilo, Deyse Gillyane Gomes de Souza, Ricardo Pires Frazão, Talita Dias Chagas da Costa Junior, João Florêncio |
author_sort | Camilo, Deyse Gillyane Gomes |
collection | PubMed |
description | BACKGROUND: Multiobjective decision-making processes present a high degree of complexity in their solution, and tools such as multicriteria decision analysis appear as a way to facilitate the decision-makers’ solution and ensure that the decision is made cohesively and efficiently. In the public health sector, decisions are even more delicate because they work not only with the direct influence of human needs, but also with limited financial resources. An important point for the emergency care units is the triage system, which consists of a pre-evaluation of the patients, classifying them according to the degree of life risk. Through triage, the patient can be attended more quickly and efficiently, streamlining the whole process. Thus, the present research endeavored to determine the most appropriate triage protocol for emergency healthcare units in Natal-RN city in Brazil and may help others less advanced countries to determine the most appropriate triage protocol for emergency healthcare. METHODS: In this study, we used the multicriteria analysis method known as FITradeoff. In addition, interviews and structured questionnaires applied with nurses, specialists and directors. RESULTS: Based on the questionnaires and preferences presented by the decision-makers, the Spanish Triage System was the most suitable protocol for the emergency care units, which presented with high ease of use and implementation. CONCLUSIONS: This study reached its main objective, which was to determine the most appropriate triage protocol. In addition, it was observed the possibility of new research, such as the development of a specific protocol for this emergency care units and the creation of an application software for this new protocol. |
format | Online Article Text |
id | pubmed-7035766 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2020 |
publisher | BioMed Central |
record_format | MEDLINE/PubMed |
spelling | pubmed-70357662020-03-02 Multi-criteria analysis in the health area: selection of the most appropriate triage system for the emergency care units in natal Camilo, Deyse Gillyane Gomes de Souza, Ricardo Pires Frazão, Talita Dias Chagas da Costa Junior, João Florêncio BMC Med Inform Decis Mak Research Article BACKGROUND: Multiobjective decision-making processes present a high degree of complexity in their solution, and tools such as multicriteria decision analysis appear as a way to facilitate the decision-makers’ solution and ensure that the decision is made cohesively and efficiently. In the public health sector, decisions are even more delicate because they work not only with the direct influence of human needs, but also with limited financial resources. An important point for the emergency care units is the triage system, which consists of a pre-evaluation of the patients, classifying them according to the degree of life risk. Through triage, the patient can be attended more quickly and efficiently, streamlining the whole process. Thus, the present research endeavored to determine the most appropriate triage protocol for emergency healthcare units in Natal-RN city in Brazil and may help others less advanced countries to determine the most appropriate triage protocol for emergency healthcare. METHODS: In this study, we used the multicriteria analysis method known as FITradeoff. In addition, interviews and structured questionnaires applied with nurses, specialists and directors. RESULTS: Based on the questionnaires and preferences presented by the decision-makers, the Spanish Triage System was the most suitable protocol for the emergency care units, which presented with high ease of use and implementation. CONCLUSIONS: This study reached its main objective, which was to determine the most appropriate triage protocol. In addition, it was observed the possibility of new research, such as the development of a specific protocol for this emergency care units and the creation of an application software for this new protocol. BioMed Central 2020-02-21 /pmc/articles/PMC7035766/ /pubmed/32085757 http://dx.doi.org/10.1186/s12911-020-1054-y Text en © The Author(s). 2020 Open AccessThis article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated. |
spellingShingle | Research Article Camilo, Deyse Gillyane Gomes de Souza, Ricardo Pires Frazão, Talita Dias Chagas da Costa Junior, João Florêncio Multi-criteria analysis in the health area: selection of the most appropriate triage system for the emergency care units in natal |
title | Multi-criteria analysis in the health area: selection of the most appropriate triage system for the emergency care units in natal |
title_full | Multi-criteria analysis in the health area: selection of the most appropriate triage system for the emergency care units in natal |
title_fullStr | Multi-criteria analysis in the health area: selection of the most appropriate triage system for the emergency care units in natal |
title_full_unstemmed | Multi-criteria analysis in the health area: selection of the most appropriate triage system for the emergency care units in natal |
title_short | Multi-criteria analysis in the health area: selection of the most appropriate triage system for the emergency care units in natal |
title_sort | multi-criteria analysis in the health area: selection of the most appropriate triage system for the emergency care units in natal |
topic | Research Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7035766/ https://www.ncbi.nlm.nih.gov/pubmed/32085757 http://dx.doi.org/10.1186/s12911-020-1054-y |
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